Book an online consultation now

Speak to one of our experienced vets from the comfort of your home, or wherever you are.

How Can Telemedicine Help Your Pet?

Online Vetcare offers a safe and COVID safe way of getting advice for your pet from an award-winning vet group. Our vets will provide reliable expert advice and guidance for your pet from the comfort and convenience of your own home. Telemedicine can also help pet owners who are:

  • Shielding or under lockdown restrictions
  • Looking for advice for their new kitten or puppy in optimal health
  • Unsure whether to bother their vet or want to attend in person
  • Trying to reduce pet stress

Which animals can we help with?

We can give advice on Dogs, Cats and small furries (such as guinea pigs, hamsters, and rabbits).

Can you prescribe a prescription?

No. A clinical examination would be required for a prescription. We will refer you back to a veterinary surgery with the medical history.

What conditions can we help with?

  • Skin – Itching, lumps and bumps
  • Teeth – Dental disease and problems eating
  • General weight loss and lethargy
  • Vomiting and diarrhoea
    • We can help determine if your pet needs to be seen in clinic or not
  • Anxiety related issues such as:
    • Cystitis, behavioural disorders – separation anxiety and abnormal behaviour
  • Post-operative checks
  • Lameness
    • We can help to determine if needs rest and time or x-rays and further investigation
  • Second opinion
    • If you would like extra advice on the care of your pet

What conditions can we not help with?

  • Repeat prescriptions
  • Reading of xrays
  • Travel certificates
  • Nail clips
  • Ticks


Please take your pet to your vet immediately if any of the following apply:

  • Breathing difficulties
  • Open wound injuries or significant bleeding
  • Seizing/fitting
  • Collapse
  • Trauma (e.g. car accidents)
  • Male cats struggling to pass urine or faeces
  • Rabbits neglecting food
  • Any illness or injury in pets younger than 2 weeks old
  • Swallowing hazards i.e. toys/ clothes etc
  • Ingestion of toxic/harmful substances
  • Severe vomiting or diarrhoea especially if your pet appears quiet or depressed or if it is going on for a long time (more than 24 hours)
  • Swollen abdomen or retching (especially large dogs)
  • Loss of thirst & appetite
  • Struggling to give birth



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